Role-Based Access is now available in Conferencing on Pulse, bringing more control over what different members of your team can see and do.
With default roles designed around different ways teams use Conferencing on Pulse, access can range from full or read-only access to restricting areas completely. This means colleagues can access the areas they need for their role, while sensitive information such as contracts and financials can be limited to the appropriate users.
Bedroom and dining area plans now sit alongside your conference room plan, so you can assess availability across every space an event needs, from delegate bedrooms to meeting and dining rooms, and know what you can take on.
Familiar capabilities such as Actions, and Rich Text Format in notes have been brought across from KxConferencing, so more of what it takes to run an event happens in Pulse.
Copying bookings isn't new. What's changed is how far you can take it. You can now copy a booking across multiple future dates with flexible recurring patterns, carrying key event details into each one, so the business that comes back costs you less to set up.
One event may need an additional room throughout, while a five-day conference might need a breakout room for a few hours each morning.
Continuous and separate room bookings give you more flexibility to manage both scenarios, including the duration and recurrence of individual room bookings.
Customer Hub is evolving alongside it, giving your customers more ways to manage their own bookings and feeding those interactions straight back into Conferencing on Pulse.
Customers submit booking changes through Customer Hub for your team to approve or decline in Pulse, so amendments arrive in one place.
Customers copy a previous booking to a single date or a recurring series, so regular meetings are arranged without anyone re-entering the same details.
Documents published from Pulse reach customers in Customer Hub, and what they upload appears against the event, so the exchange stays with the booking.
